Michael Dell

Mike is an experienced and passionate operations leader based in the GTA. Mike began his career in financial services with Spectrum United Mutual Funds. Seeking a broader set of skills and experience, he moved to health care and insurance (PurposeMed, WTP & Zurich - Dubai), Credit and Payment products (Capital One & KOHO) and Investor & Treasury Services (RBC). Mike has spent nearly 30 years honing his skills in process engineering, project management, product/support/brand integration, digital customer experience mapping and design, operations scaling and organizational transformation.

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Mike has successfully designed and scaled operations for some of the most successful startup brands in Canada (PurposeMed - recently #2 deloitte hot 50, and KOHO financial) as well as optimized operations for large enterprises with international footprints (Capital One, RBC, Zurich). Mike has a rare combination of skills and experiences that are particularly valuable to businesses that are in the nascent stages of design. He believes that fungibility, rapid decision making and a consistent vision are critical to the success of any new enterprise.

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Areas of Expertise:

• Branding
• Sales process
• Business plans
• Partnerships
• Leadership skills
• Retention
• Operation planning
• Business Administration/Planning